STORE RULES & AGREEMENT

IMPORTANT: Ignorance of the rules does not exempt you from responsibility!

If you do not agree with these terms and conditions, please do not make a purchase.

1. Guarantees, Inspection, and Replacement Terms

Claim Deadline: Strictly within 30 minutes after purchase (except for exemptions specified in the description of a specific product). Contact us immediately, regardless of whether it is currently working hours or a day off!

Brute Accounts (with owners): The warranty is provided exclusively at the moment of login and for the availability of the declared status/date. If the owner changes the password later, no replacement will be made, even if the description states premium access until 2090.

Restrictions: If you have successfully logged into the account, it is no longer subject to automatic exchange or refund. Changing passwords on brute accounts is strictly prohibited. Claims regarding the non-functionality of the account in your country or its origin after purchase are not accepted — please verify all details before making a payment.

2. Mandatory Video Requirement for Purchases (from 100 RUB)

If the total cost of the goods is 100 rubles or more, a video recording is mandatory for your replacement request to be considered.

Video Recording Rules: The recording must capture the exact moment of payment, the downloading of the file from the store, and the first authorization attempt. Videos recorded after the purchase has already been completed will not be accepted.

Important: Data (login/password) must be copied using the right-click menu only. Videos using CTRL+C / CTRL+V or edited/spliced recordings will not be accepted for review!

3. Safety Regulations and Prohibitions

When using purchased accounts, it is strictly forbidden to:

• Login without proxy: It is forbidden to log into 2 or more accounts from the same device or the same IP address (different browsers do not count as different devices). In case of violation, all accounts will be blocked, and replacement will be denied.
• Prohibited network types: You must not use a home static IP, IPv6 proxies, public, packet, or shared proxies. Only individual IPv4 and mobile proxies are allowed.
• VPN Prohibition: The use of any paid or free VPN services is completely prohibited due to the presence of public IP addresses on them.
• Illegal Activities: It is forbidden to use accounts for harming other individuals, spamming, making threats, fraud, extortion, or data theft.

4. Financial Terms and Proxy Purchases

Refund Policy: Purchased valid goods are non-refundable. There is no direct refund to payment details. In exceptional cases, funds are returned only to the balance of your personal account, which can be spent inside the store. Withdrawing the balance from your personal account is impossible under any circumstances.

Rules for Delivery: Delivery of certain goods is performed in manual mode. To receive your item, please contact support and provide your order number. Delivery is carried out according to the working schedule specified on the support page.

Prohibitions for proxies: Transferring proxy addresses to third parties, using proxies for hacking attacks, brute-forcing, cracking websites, spamming, and illegal mass mailings is strictly prohibited.

Warning: The crazyshops.store service acts as a marketplace intermediary between independent sellers and buyers. Buyers bear full personal responsibility for any illegal activity using the purchased goods. In case of violation of any point of these rules, the store completely waives responsibility for the safety of your funds and goods.