SUPPORT

Store Support via Email:
Click the email address above to automatically copy it
12:00 - 18:00 (UTC+3 / Moscow Time)
Monday — Saturday. Sunday — Day Off.

On public holidays, we respond as soon as possible!

⚠️ IMPORTANT: You must submit a ticket strictly within 30 minutes after purchase!

If you encounter any issues or receive a non-working account, you must open a ticket within 30 minutes, regardless of whether we are online or not. Otherwise, your replacement request will be denied! Account delivery takes place during the hours specified in the product description.

⚠️ Ticket Format:
  1. Order number (the comment specified during payment, or your email)
  2. Non-working account(s)
⚠️ Incomplete tickets will not be accepted!

Messages simply stating "invalid" without providing the order number (or email) and the non-working account, as well as requests sent after a few hours or more, will not be reviewed. This will be considered an attempt to defraud the shop, and your replacement request will be denied.

❌ DO NOT POST ON THE FORUM!!!

There is no customer support there. Support is provided strictly through the contacts listed above! Forums are strictly for reviews and advertising.